TY - BOOK AU - Wade, Donald TI - Successful restaurant management SN - 9789814296595 AV - TX 911.3.M27 .W33 2010 PY - 2010/// CY - Australia PB - Cengage Learning Asia Pte Ltd KW - RESTAURANT MANAGEMENT N1 - Includes index; Introduction to restaurant business -- 1. Menu design and engineering -- 2. Marketing: Research analysis and building a customer base -- 3. Site selection -- 4. Business plan -- 5. Finance and accounting -- 6. Building the restaurant -- 7. Sanitation management -- 8. Restaurant management and operations analysis -- 9. Customer service -- 10. Human resource management ER -