Total quality in research and development / Gregory C. McLaughin
Material type:
TextPublication details: Delray Beach, Florida : St. Lucie Press, c1995Description: xv, 256 p. ; 23 cmISBN: - 1884015026
- Q 180 .M3 1995
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National University - Manila | LRC - Annex General Circulation | General Education | GC Q 180 .M3 1995 (Browse shelf(Opens below)) | c.1 | Available | NULIB000004906 |
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| GC QR 111 .A36 1995 Methods in applied soil microbiology and biochemistry / | GC QR 46 .M469 1996 Medical microbiology and immunology examination & board review / | GC QR 63 .J65 1992 Laboratory experiments in microbiology / | GC Q 180 .M3 1995 Total quality in research and development / | GC Q 375 .T35 2010 The Black swan : the impact of highly improbable / | GC R 725.5 .B49 2001 Beyond a western bioethics : voices from the developing world. | GC RA 790.5 .C3155 2011 Program development in the 21st century: An evidence-based approach to design, implemention, and evaluation / |
Includes index.
Chapter1. Total Quality in R&D -- Chapter2. Overview of Total Quality -- Chapter3. The present R&D Paradigm -- Chapter4. Present R&D System -- Chapter5. Beginning the systematic improvement process -- Chapter6. Planning and diagnosing -- Chapter7. QFD: A tool for managing customer satisfaction -- Chapter8. ISO 9000 in R&D: A view to the future -- Chapter9. Case study: Total quality at corning's RD&E .
Presents models, systems, and paradigms that offer a systematic improvement process for businesses and their management. This book shows how TQ promotes rather than stifles inventiveness, ingenuity, and individual accomplishment. It examines management practices that stress creativity and group achievements that support company goals. Contents: Total Quality in Research and Development -- Overview -- Critical Factors Affecting the R&D Environment -- History of R&D -- Total Quality Model for R&D -- Barriers to Total Quality Summary Endnotes Abstracts Article -- Overview of Total Quality -- What is Total Quality -- Total Quality as a System -- History of Total Quality Endnotes Abstracts Article -- The Present R&D Paradigm -- The Environment Surrounding the SMT System -- The Cycle of Success Endnotes Abstracts Article -- The Present R&D Systems Social System Management System -- Technical System Endnotes Exercises Abstracts Article -- Beginning the Systematic Improvement Process Assessment Phase: Stage One -- Management Concurrence Phase: Stage Two Endnotes Abstracts Article -- Systematic Improvement and the Management Cycle -- Planning Phase: Stage Three12 Step Process for Improving a System -- Implementing Phase: Stage Four Guidelines for Sustained Success -- Evaluation and Improvement Phase: Stage Five Endnotes Exercises Abstracts Article -- QFD: A Tool for Managing Customer Satisfaction -- Overview Why Products Fail -- Applying QFD to the Lab -- Selection of Customer Requirements Endnotes Exercises Abstracts Article -- ISO 9000 and Japanese QA Systems for R&D -- Overview Getting Started with ISO 9000 -- Relationship to Japanese QA Systems -- Implementing ISO 9000Deployment Planning Matrix for Integration of ISO 9000 in R&DQA Checkpoints for R&D Endnotes Abstracts -- Profile on the Japanese Delegation Case Study: Corning Glass -- Index
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