Hotel and lodging management : an introduction / Alan T. Stutts and James Wortman
Material type:
- 471474479
- TX 911.3.M27 .S78 2006

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National University - Manila | LRC - Main General Circulation | Tourism Management | GC TX 911.3.M27 .S78 2006 (Browse shelf(Opens below)) | c.1 | Available | NULIB000002150 |
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GC TX 911.3.M27 .K36 2007 c.3 Services management : the new paradigm in hospitality / | GC TX 911.3.M27 .M55 2008 Resorts : management and operation / | GC TX 911.3.M27 .N43 1991 Managing hotels effectively : lessons from outstanding general managers / | GC TX 911.3.M27 .S78 2006 Hotel and lodging management : an introduction / | GC TX 911.3.P4 .B64 2017 Human resource management in the hotel and catering industry / | GC TX 531 .W35 2011 Food safety for the 21st century: managing HACCP and food safety throughout the global supply chain / | GC TX 631 .S56 2018 Food and agricultural tourism : theory and best practice / |
Includes index.
Preface. Introduction. Chapter 1: Growth and Development of the Lodging Industry.-- Chapter 2: Organizational Structure.-- Chapter 3: The Front Office.-- Chapter 4: Housekeeping.-- Chapter 5: The Marketing and Sales Department-- Chapter 6: Human Resource Management. --Chapter 7: Hotel Food and Beverage.-- Chapter 8: Loss Prevention and Security-- Chapter 9: The General Manager.-- Chapter 10: Yield Management--. Chapter 11: Management Contracts and Franchise Agreements.-- Chapter 12: Time-Share and Vacation Ownership.-- Chapter 13: Resorts, Themed Lodging, and Special Lodging Environments.
The operation of hotels, motels, and other lodging facilities presents unique problems for managers. Hotel and Lodging Management, Second Edition addresses the entire operation of a lodging facility, with an emphasis on the interrelationship between its departments.
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