Tourism management : managing for change / Stephen Page

Includes bibliographical references and index.

Front Cover -- Tourism Management -- Copyright Page -- Contents -- List of figures -- List of tables -- Preface -- Acknowledgements -- Chapter 1. Tourism today: Why is it a global phenomenon embracing all our lives? -- Learning outcomes -- Introduction -- Travel and sustainability -- Why study tourism? Is it just about enjoyment and holidays? -- The leisure society -- The internet -- Case study: Tourism growth and development in Vietnam -- Concepts -- tourism, the tourist and travel -- Measuring tourism. New forces affecting tourism -- globalization, inequality and the developed and developing world -- A framework for the book -- References -- Further reading -- Questions -- Chapter 2. Tourism: Its origins, growth and future -- Learning outcomes -- Introduction -- Case study: Changing patterns of SPA development as a form of tourism -- Tourism and the coast: The seaside resort -- Tourism in the Edwardian and inter-war years -- Diary of a tour of Scotland -- Case study: The emergence of domestic tourism promotion in the inter-war and post-war period -- Ontario, Canada. Post-war tourism: Towards international mass tourism -- The future of tourism -- Case study: Forecasting international growth in New Zealand -- Space tourism -- Conclusion -- References -- Further reading -- Questions -- Chapter 3. Demand: Why do people engage in tourism? -- Learning outcomes -- Introduction -- What is tourism demand? -- The motivation dichotomy: Why do people go on holiday? -- Intrinsic and extrinsic motivation -- Case study: The youth travel market -- Maslow's hierarchy model and tourist motivation. The tourism tradition of motivation studies: Classifying and understanding tourist motives -- Consumer behaviour and tourism -- Purchasing a holiday -- Case study: The stag and hen party market -- a tourism opportunity or problem? -- Case study: The Chinese outbound tourism market -- The future of tourism demand -- Conclusion -- References -- Further reading -- Questions -- Chapter 4. The supply of tourism -- Learning outcomes -- Introduction -- Influences on tourism supply issues: The business environment -- Managing tourism supply issues. Case study: Corporate strategy and change in the hotel sector: The evolution of the Intercontinental Hotels Group -- Accommodation -- Visitor attractions and activities -- Case study: The impacts of sporting events: Hosting the 2012 London Olympic Games -- Transport -- Tourism organizations and agencies and the supply of tourism -- Case study -- Tourist Information Centres and visitor servicing -- Managing the supply of tourism in the new millennium -- Summary -- References -- Further reading -- Questions -- Chapter 5. Transporting the tourist I: Surface transport -- Learning outcomes.

Tourism Management: managing for change is a complete synthesis of tourism, from its beginnings through to the major impacts it has on today's global community, the environment and economy. Provocative and stimulating, it challenges the conventional thinking and generates reflection, thought and debate. This bestselling book is now in its third edition and has been fully revised and updated to include complete set of brand new case studies, a new four colour page design to enhance learning and improved online companion resources packed with must have information to assist in learning and teach.