Image from Amazon.com
Total quality management / Juan Martin Guasch
Material type:
TextPublication details: Manila, Philippines : Mindshapers Co. Inc., c2015Description: viii, 212 pages ; 27 cmISBN: - 9786214060177
- HD 62.15 .G83 2015
Contents:
I. Introduction -- II. Beginnings of TQM -- III. Innovators of TQM -- IV. Basic tools of quality control -- V. Total quality management -- VI. TQM in American hotels -- VII. TQM in car manufacturing -- VIII. TQM in hospitals -- IX. TQM in hotel/restaurants : a case study in Greece -- X. An integrated TQM approach for beef production -- XI. TQM in cruise ships -- XII. TQM in education -- XIII. The Cost of quality.
Books
| Item type | Current library | Home library | Collection | Call number | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|---|---|
|
Books
|
National University - Manila | LRC - Main Filipiniana | Tourism Management | FIL HD 62.15 .G83 2015 (Browse shelf(Opens below)) | c.1 | Available | NULIB000017341 |
Browsing LRC - Main shelves, Shelving location: Filipiniana, Collection: Tourism Management Close shelf browser (Hides shelf browser)
|
|
|
|
|
|
|
||
| FIL G 540 .V59 2021 Cruise tourism / | FIL HD 30.213 .R63 2015 c.1 Management information system in tourism and hospitality industry / | FIL HD 30.213 .R63 2015 c.2 Management information system in tourism and hospitality industry / | FIL HD 62.15 .G83 2015 Total quality management / | FIL HD 31 .R48 2019 Management concepts and organization / | FIL HE 570 .L45 2014 c.1 Introduction to cruise line travel safety, security and crowd control / | FIL HE 570 .L45 2014 c.2 Introduction to cruise line travel safety, security and crowd control / |
I. Introduction -- II. Beginnings of TQM -- III. Innovators of TQM -- IV. Basic tools of quality control -- V. Total quality management -- VI. TQM in American hotels -- VII. TQM in car manufacturing -- VIII. TQM in hospitals -- IX. TQM in hotel/restaurants : a case study in Greece -- X. An integrated TQM approach for beef production -- XI. TQM in cruise ships -- XII. TQM in education -- XIII. The Cost of quality.
There are no comments on this title.
Log in to your account to post a comment.