Amazon cover image
Image from Amazon.com

Hotel and resort front office management / Roberto G. Medina

By: Material type: TextTextPublication details: Mandaluyong City, Philippines : National Book Store, c2011Description: x, 242 pages: illustrations ; 24 cmISBN:
  • 9789719654209
Subject(s): LOC classification:
  • HB 171.5 .M33 2011
Contents:
Chapter1. Introduction -- Chapter2. Hotel organization and management -- Chapter3. Hotel departments -- Chapter4. Front office management -- Chapter5. Front office communication -- Chapter6. Reservations -- Chapter7. Reception -- Chapter8. Housekeeping -- Chapter9. Uniformed services .
Summary: Suggested item for mini-research are also included to provide teachers and students with guides to research topics. A mini case for each chapter is also provided to help students to get some exposure to decision-making. In addition, each chapters ends with an exercise.
Item type: Books
Tags from this library: No tags from this library for this title. Log in to add tags.
Star ratings
    Average rating: 0.0 (0 votes)
Holdings
Item type Current library Home library Collection Call number Copy number Status Date due Barcode
Books Books National University - Manila LRC - Main Filipiniana Hospitality Management FIL HB 171.5 .M33 2011 c.3 (Browse shelf(Opens below)) c.4 Available NULIB000015763

Includes bibliographical references and index.

Chapter1. Introduction -- Chapter2. Hotel organization and management -- Chapter3. Hotel departments -- Chapter4. Front office management -- Chapter5. Front office communication -- Chapter6. Reservations -- Chapter7. Reception -- Chapter8. Housekeeping -- Chapter9. Uniformed services .

Suggested item for mini-research are also included to provide teachers and students with guides to research topics. A mini case for each chapter is also provided to help students to get some exposure to decision-making. In addition, each chapters ends with an exercise.

There are no comments on this title.

to post a comment.