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Hotel and resort front office management / Roberto G. Medina

By: Material type: TextTextPublication details: Mandaluyong City, Philippines : National Book Store, c2016Description: x, 242 pages: illustrations ; 25 cmISBN:
  • 9789719654209
Subject(s): LOC classification:
  • TX 911 .M43 2016
Contents:
Chapter1. Introduction -- Chapter2. Hotel organization and management -- Chapter3. Hotel departments -- Chapter4. Front office management -- Chapter5. Front office communication -- Chapter6. Reservations -- Chapter7. Reception -- Chapter8. Housekeeping -- Chapter9. Uniformed services .
Summary: Suggested item for mini-research are also included to provide teachers and students with guides to research topics. A mini case for each chapter is also provided to help students to get some exposure to decision-making. In addition, each chapters ends with an exercise.
Item type: Books
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Holdings
Item type Current library Home library Collection Call number Copy number Status Date due Barcode
Books Books National University - Manila LRC - Main Filipiniana Hospitality Management FIL TX 911 .M43 2016 (Browse shelf(Opens below)) c.1 Available NULIB000014307
Browsing LRC - Main shelves, Shelving location: Filipiniana, Collection: Hospitality Management Close shelf browser (Hides shelf browser)
FIL TX 820 .F47 2022 Cookery / FIL TX 901 .S26 2010 c.1 Introduction to hotel and resort management / FIL TX 901 .S26 2010 c.2 Introduction to hotel and resort management / FIL TX 911 .M43 2016 Hotel and resort front office management / FIL TX 911 .M43 2016 c.5 Hotel and resort front office management / FIL TX 911 .R65 2007 c.1 Operating and managing a hotel & restaurant business / FIL TX 911 .R65 2012 Operating and managing a hotel & restaurant business /

Includes bibliographical references and index.

Chapter1. Introduction -- Chapter2. Hotel organization and management -- Chapter3. Hotel departments -- Chapter4. Front office management -- Chapter5. Front office communication -- Chapter6. Reservations -- Chapter7. Reception -- Chapter8. Housekeeping -- Chapter9. Uniformed services .

Suggested item for mini-research are also included to provide teachers and students with guides to research topics. A mini case for each chapter is also provided to help students to get some exposure to decision-making. In addition, each chapters ends with an exercise.

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