The Resource management and capacity planning handbook : a guide to maximizing the value of your limited people of resources / Jerry Manas

Includes index.

Introduction: A Bigger Boat or a Smaller Shark -- Chapter 1: The Current State of Affairs in Resource Planning -- Chapter 2: From Chaos to Control: Paths to Maturity -- Chapter 3: The Best-Laid Plans: Things That Cause Havoc with Resource Efficiency and What to Do About It -- Chapter 4: Why Do We Need This Anyway? Selling Resource Planning Internally -- Chapter 5: Who's in Charge Here? Ownership of the Process -- Chapter 6: Strategic Alignment: How Not to Manage Like Custer . . . and Other Lessons from the Military -- Chapter 7: Resources Are People Too: Execution and Productivity-the Human Side of Resource Management -- Chapter 8: The Capacity Quadrant: Four Pillars of Effective Resource Capacity Management -- Chapter 9: Specific Industry Considerations: Products, Services, Life Sciences, Healthcare, Government, and More -- Chapter 10: Mastering Resource Management: Irrefutable Truths, Parting Recommendations, and Tools for the Road

This handbook helps tackle the critical challenges of resource management and capacity planning head on by providing a proven tool for making the leap from chaos to control: the Capacity Quadrant, a framework for addressing visibility, prioritization, optimization of existing resources, and integrated planning and governance. It includes: the latest benchmark data from a comprehensive study of resource management; case studies from organizations that have used the book's methods with great success; tools for overcoming common barriers and making decisions involving time capture, resource assignments, and competing priorities; recommendations on ownership of the organization's resource management and capacity planning functions; and considerations for addressing the human side of resource management and capacity planning.