ITIL Practitioner guide.
Material type:
TextPublication details: United Kingdom : Axelos Global Best Practice, c2016Description: x, 166 pages : color illustrations ; 28 cmISBN: - 9780113314874
- T 58.64 .I85 2016
Books
| Item type | Current library | Home library | Collection | Call number | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|---|---|
|
Books
|
National University - Manila | LRC - Graduate Studies General Circulation | Gen. Ed. - CCIT | GC T 58.64 .I85 2016 (Browse shelf(Opens below)) | c.1 | Available | NULIB000013483 |
Browsing LRC - Graduate Studies shelves, Shelving location: General Circulation, Collection: Gen. Ed. - CCIT Close shelf browser (Hides shelf browser)
|
|
|
|
|
No cover image available |
|
||
| GC T 58.5 .V35 2016 Information systems today : managing in the digital world / | GC T 58.5 .V37 2015 Design science research methods and patterns: innovating information and communication technology / | GC T 58.6 .S73 2016 Principles of information systems / | GC T 58.64 .I85 2016 ITIL Practitioner guide. | GC T 173.8 .I28 2016 ICT Innovations 2015 : emerging technologies for better living / | GC T 174.3 .C36 1994 Development diplomacy : foreign policy and technology transfer/ | GC TE 228.3 .A38 2015 Advanced technologies for intelligent transportation systems / |
Includes bibliographical references and index.
Chapter1. Introduction -- Chapter2. Guiding Principles -- Chapter3. The CSI approach -- Chapter4. Metrics and Measurements -- Chapter5. Communication -- Chapter6. Organizational Change Management -- Chapter7. Toolkit .
ITL's best practices are based upon the practical experience of thousands of organizations from around the world. Anyone who adopts ITIL will benefit from many years of hard-earned knowledge.
There are no comments on this title.