Management of event operations / Julia Tum, Philippa Norton and J. Nevan Wright

By: Contributor(s): Material type: TextTextPublication details: Hoboken, New Jersey : Taylor & Francis, c2006Description: xxiii, 279 pages : illustrations ; 25 cmISBN:
  • 750663626
Subject(s): LOC classification:
  • GT 3405 .T86 2006
Contents:
1. Development of the proposed event operations management model -- 2. Event management : characteristics and definitions -- 3. Analysis of the external environment -- 4. Defining service provision -- 5. Customers, stakeholders and gap analysis -- 6. Analysis of the internal environment -- 7. Planning, product portfolios, and product and service development -- 8. Product development -- 9. Supply chain management -- 10. Location management and choice -- 11. Risk management for event managers -- 12. People power -- the most valuable resource? -- 13. Forecasting and capacity management -- 14. Scheduling and time management -- 15. Performance evaluation -- 16. Awareness of quality.
Summary: "Management of Event Operations provides an introduction to the management of operations for the event planner and venue provider. Taking an holistic view of an event enterprise, it links the traditional topics within operations management to present a coherent and hands-on approach specifically for the events manager. The approach is pragmatic and is dictated by practical consequences and considerations, which are so important to an event manager who balances many views and needs from diverse stakeholders."--BOOK JACKET.
Item type: Books
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Holdings
Item type Current library Home library Collection Call number Copy number Status Date due Barcode
Books Books National University - Manila LRC - Main General Circulation Hospitality Management GC GT 3405 .T86 2006 (Browse shelf(Opens below)) c.1 Available NULIB000013228

Includes bibliographical references and index.

1. Development of the proposed event operations management model -- 2. Event management : characteristics and definitions -- 3. Analysis of the external environment -- 4. Defining service provision -- 5. Customers, stakeholders and gap analysis -- 6. Analysis of the internal environment -- 7. Planning, product portfolios, and product and service development -- 8. Product development -- 9. Supply chain management -- 10. Location management and choice -- 11. Risk management for event managers -- 12. People power -- the most valuable resource? -- 13. Forecasting and capacity management -- 14. Scheduling and time management -- 15. Performance evaluation -- 16. Awareness of quality.

"Management of Event Operations provides an introduction to the management of operations for the event planner and venue provider. Taking an holistic view of an event enterprise, it links the traditional topics within operations management to present a coherent and hands-on approach specifically for the events manager. The approach is pragmatic and is dictated by practical consequences and considerations, which are so important to an event manager who balances many views and needs from diverse stakeholders."--BOOK JACKET.

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