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The ISO 9000 book : a global competitor's guide to compliance and certification / John T. Rabbitt and Peter A. Bergh

By: Contributor(s): Material type: TextTextPublication details: White Plains, N.Y. : Quality Resources, c1994Edition: Second EditionDescription: x, 211 pages : illustrations ; 24 cmISBN:
  • 052776258X
Subject(s): LOC classification:
  • TS 156 .R25 1994
Contents:
1. How did we get here? --- 2. Why all the fuss? -- 3. What if we don't do it? -- 4. The Road to discovery -- 5. How will we ever be ready in time -- 5. How will we ever be ready in time? -- 6. What do they really mean?.
Summary: The "good old days" are gone. Your customers are changing in response to new global competitive pressures. Some of your customers might already have asked you about the ISO 9000 series quality standards and your intentions in this regard. You are not alone. No matter what business you are in, you will eventually be asked, "Are you ISO certified?" In the U. K., just about every business, from the large multinationals to the local rubbish collector, has pursued or is pursuing certification.
Item type: Books
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Holdings
Item type Current library Home library Collection Call number Copy number Status Date due Barcode
Books Books National University - Manila LRC - Graduate Studies General Circulation General Education GC TS 156 .R25 1994 (Browse shelf(Opens below)) c.1 Available NULIB000012555

Includes index.

1. How did we get here? --- 2. Why all the fuss? -- 3. What if we don't do it? -- 4. The Road to discovery -- 5. How will we ever be ready in time -- 5. How will we ever be ready in time? -- 6. What do they really mean?.

The "good old days" are gone. Your customers are changing in response to new global competitive pressures. Some of your customers might already have asked you about the ISO 9000 series quality standards and your intentions in this regard. You are not alone. No matter what business you are in, you will eventually be asked, "Are you ISO certified?" In the U. K., just about every business, from the large multinationals to the local rubbish collector, has pursued or is pursuing certification.

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