Quality and performance excellence : management, organization, and strategy / James R. Evans

By:

Evans, James R [author]

Material type: Text

TextPublication details: Australia : Cengage Learning Asia Pte Ltd, c2014Edition: Seventh editionDescription: xv, 479 pages : illustrations ; 25 cmISBN:

9781133955931

Subject(s):

QUALITY CONTROL

LOC classification:

HD 62.15 .E83 2014

Contents:

Foundations of quality and performance excellence -- Performance excellence, strategy, and organization theory -- Performance excellence and organizational behavior -- Leadership and organizational change

Summary: Although the sixth edition of this book represented a major revision and reorganization of the chapters to provide a more logical approach to the subject, the revisions in this edition are relatively minor, focusing on maintaining currency in content and the student-friendly style of past editions. They include new performance excellence profiles at the beginning of several chapters, additional of several new and contemporary topics, boxed examples and cases.

Item type:

Books

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Holdings
Item type	Current library	Home library	Collection	Call number	Copy number	Status	Date due	Barcode
Books	National University - Manila	LRC - Annex II General Circulation	Gen. Ed. - CBA	GC HD 62.15 .E83 2014 (Browse shelf(Opens below))	c.1	Available		NULIB000009651

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Previous	GC HD 62.15 .C65 2020 Operations management and total quality management /	GC HD 62.15 .C188 1995 Benchmarking simplified /	GC HD 62.15 .C345 1994 Business process benchmarking : finding and implementing best practices /	GC HD 62.15 .E83 2014 Quality and performance excellence : management, organization, and strategy /	GC HD 62.15 .E93 2009 Quality and performance excellence : management, organization, and strategy /	GC HD 62.15 .E93 2013 c.1 Total quality management /	GC HD 62.15 .E93 2013 c.2 Total quality management /	Next

Includes bibliographical references and index.

Although the sixth edition of this book represented a major revision and reorganization of the chapters to provide a more logical approach to the subject, the revisions in this edition are relatively minor, focusing on maintaining currency in content and the student-friendly style of past editions. They include new performance excellence profiles at the beginning of several chapters, additional of several new and contemporary topics, boxed examples and cases.

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