MARC details
| 000 -LEADER |
|---|
| fixed length control field |
02168nam a2200229Ia 4500 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
NULRC |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20250520094823.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
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| fixed length control field |
250520s9999 xx 000 0 und d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
39454484 |
| 040 ## - CATALOGING SOURCE |
|---|
| Transcribing agency |
NULRC |
| 050 ## - LIBRARY OF CONGRESS CALL NUMBER |
|---|
| Classification number |
HD 70.U5 .P48 1985 |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Peters, Thomas J. |
| Relator term |
author |
| 245 #2 - TITLE STATEMENT |
|---|
| Title |
A Passion for excellence : |
| Remainder of title |
the leadership difference / |
| Statement of responsibility, etc. |
Thomas J. Peters and Nancy Austin |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
New York : |
| Name of publisher, distributor, etc. |
Random House, |
| Date of publication, distribution, etc. |
c1985 |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
xxv, 437 pages ; |
| Dimensions |
25 cm. |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
|---|
| Bibliography, etc. note |
Includes bibliographical references and index. |
| 505 ## - FORMATTED CONTENTS NOTE |
|---|
| Formatted contents note |
Part 1. Common sense -- 1. A blinding flash of the obvious -- 2. MBWA : the technology of the obvious -- 3. Integrity and the technology of the obvious -- Part 2. Customers -- 4. Common courtesy : the ultimate barrier to competitor entry -- 5. No such thing as a commodity -- 6. "Mere perception" : on the irreducible humanness of customers -- 7. Quality is not a technique -- 8. The "smell" of the customer -- Part 3. Innovation -- 9. The mythology of innovation, or a skunkworks tale -- 10. Three skunks -- 11. The context of innovation -- 12. The "smell" of innovation -- Part 4. People, people, people -- 13. Bone-deep beliefs -- 14. Ownership -- 15. Applause Applause -- Part 5. Leadership -- 16. Attention, symbols, drama, vision and love -- 17. Transformations and enhancements : small wins, debureaucratizing and pockets of excellence -- 18. Coaching -- 19. Doing MBWA -- 20. Excellence in school leadership -- 21. What price excellence. |
| 520 ## - SUMMARY, ETC. |
|---|
| Summary, etc. |
This book is an inspiring, career-transforming book published for people who want to get ahead. It takes the reader behind the scenes in some of the most successful organizations and analyzes what makes them distinctive. Here are real people, real companies, real numbers. Here is what is needed to know about the crucial elements of success: constant innovation, staying in touch with customers, encouraging the contributions of everyone in the company, and maintaining the integrity that is basic to leadership. Here are the secrets of building excellence. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
LEADERSHIP |
| 700 ## - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Austin, Nancy |
| Relator term |
co-author |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Source of classification or shelving scheme |
Library of Congress Classification |
| Koha item type |
Books |
