Total quality management / (Record no. 17360)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01755nam a2200253Ia 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | NULRC |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20250520102850.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 250520s9999 xx 000 0 und d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9789814633314 |
| 040 ## - CATALOGING SOURCE | |
| Transcribing agency | NULRC |
| 050 ## - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HD 62.15 .E93 2014 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Evans, James R. |
| Relator term | author |
| 245 #0 - TITLE STATEMENT | |
| Title | Total quality management / |
| Statement of responsibility, etc. | James R. Evans and William M. Lindsay |
| 250 ## - EDITION STATEMENT | |
| Edition statement | Ninth edition |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Andover, Mass. : |
| Name of publisher, distributor, etc. | Cengage Learning Asia Pte Ltd, |
| Date of publication, distribution, etc. | c2014 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xxi, 697 pages : |
| Other physical details | illustrations ; |
| Dimensions | 27 cm |
| 365 ## - TRADE PRICE | |
| Price amount | PHP497 |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc. note | Includes bibliographical references and index. |
| 505 ## - FORMATTED CONTENTS NOTE | |
| Formatted contents note | Part 1: Principles of quality -- Introduction to quality -- Foundations of quality management -- Customer focus -- Workforce focus -- Process focus -- Part 2 : Tools and techniques for quality -- Statistical methods in quality management -- Design for quality and product excellence -- Measuring and controlling quality -- Process improvement and six sigma -- Part 3 : Beyond quality management : managing for performance excellence -- The Baldrige framework for performance excellence -- Strategy and performance excellence -- Measurement and knowledge management for performance excellence -- Leadership for performance excellence -- Building and sustaining quality and performance excellence |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | The ninth edition of managing for quality and performance excellence continues to embrace the fundamental principles, criteria, and historical foundations of total quality, while providing a foundation for understanding and applying technical tools and performance excellence from an enterprise perspective. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | TOTAL QUALITY MANAGEMENT |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Lindsay, William |
| Relator term | co-author |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Library of Congress Classification |
| Koha item type | Books |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Cost, normal purchase price | Total checkouts | Full call number | Barcode | Date last seen | Copy number | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Library of Congress Classification | Tourism Management | LRC - Main | National University - Manila | General Circulation | 04/18/2018 | Purchased - Rex | 497.00 | GC HD 62.15 .E93 2014 c.2 | NULIB000015119 | 05/20/2025 | c.2 | 05/20/2025 | Books |