Steps to improved firm performance with business process management : (Record no. 15770)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01657nam a2200229Ia 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | NULRC |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20250520102814.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 250520s9999 xx 000 0 und d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9783658074692 |
| 040 ## - CATALOGING SOURCE | |
| Transcribing agency | NULRC |
| 050 ## - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HD 69 .H96 2015 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Hyötyläinen, Tahvo |
| Relator term | author |
| 245 #0 - TITLE STATEMENT | |
| Title | Steps to improved firm performance with business process management : |
| Remainder of title | adding business value with business process management and its systems / |
| Statement of responsibility, etc. | Tahvo Hyotylainen |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Wiesbaden : |
| Name of publisher, distributor, etc. | Springer Gabler, |
| Date of publication, distribution, etc. | c2015 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xvi, 220 pages : |
| Other physical details | illustrations ; |
| Dimensions | 21 cm. |
| 365 ## - TRADE PRICE | |
| Price amount | USD23.88 |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc. note | Includes bibliographical references. |
| 505 ## - FORMATTED CONTENTS NOTE | |
| Formatted contents note | 1. Introduction -- 2. Systematic literature review of empirical support regarding BPMS and BPMM models -- 3. Theoretical approach -- 4. Case study -- 5. Action research -- 6. Discussion and conclusions. |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | Business Process Management (BPM) has become a widely adopted management approach, prompting significant investments by private and public companies since 2000. Since neither the concept of BPM nor the factors leading to successful BPM initiatives are grounded in theory and also lack empirical support, Tahvo Hyötyläinen explores what business value BPM and BPM Systems can cause and how they can bring about improved firm performance. The author’s main implication is to show how to enhance the probability of success with BPM and its Systems. His research also adds to the understanding on how to increase customer-centricity –an empirically supported yet less studied direction of BPM. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | MANAGEMENT INFORMATION SYSTEMS |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Library of Congress Classification |
| Koha item type | Books |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Cost, normal purchase price | Total checkouts | Full call number | Barcode | Date last seen | Copy number | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Library of Congress Classification | Gen. Ed - CEAS | LRC - Graduate Studies | National University - Manila | General Circulation | 05/11/2017 | Purchased - Amazon | 143.33 | GC HD 69 .H96 2015 | NULIB000013529 | 05/20/2025 | c.1 | 05/20/2025 | Books |