Managing complexity in the public services / (Record no. 13394)

MARC details
000 -LEADER
fixed length control field 02509nam a2200241Ia 4500
003 - CONTROL NUMBER IDENTIFIER
control field NULRC
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20250520102713.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 250520s9999 xx 000 0 und d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780415739269
040 ## - CATALOGING SOURCE
Transcribing agency NULRC
050 ## - LIBRARY OF CONGRESS CALL NUMBER
Classification number JF 1351 .H39 2015
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Haynes, Philip
Relator term author
245 #0 - TITLE STATEMENT
Title Managing complexity in the public services /
Statement of responsibility, etc. Philip Haynes
250 ## - EDITION STATEMENT
Edition statement Second edition.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. London, United Kingdom :
Name of publisher, distributor, etc. Routledge, Taylor & Francis Group,
Date of publication, distribution, etc. c2015
300 ## - PHYSICAL DESCRIPTION
Extent xvi, 161 pages ;
Dimensions 25 cm.
365 ## - TRADE PRICE
Price amount USD581.1
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc. note Includes bibliographical references and index.
505 ## - FORMATTED CONTENTS NOTE
Formatted contents note 1. Management, professions and the public service context -- 2. What is complexity? -- 3. Strategy and planning in an unstable world -- 4. Complexity and the performance of public services -- 5. Information management -- 6. People in public organizations -- 7. Conclusion.
520 ## - SUMMARY, ETC.
Summary, etc. "Complexity theory has grown in importance over the last decade and its development has enabled a universal method of practice which proposes a pragmatic and humanistic management practice. The application of complexity theory highlights the importance of the development of an organizations culture and communication, it enables them to be dynamic whilst maintaining coherence and stability. It places the workers, their values and mission at the heart of the organizations practices, recognising that information technology may provide a framework for complex communication and knowledge use but cannot replace highly developed professional negotiations and cooperation. This new edition of Managing Complexity in the Public Services argues that the complexity of the public service world limits the usefulness of classical and rational scientific management approaches like the New Public Managerialism (NPM). As a result overly rigid approaches to performance management and strategic management can be highly dysfunctional in the public context. Managing Complexity in the Public Services takes further the articulation of a method of management practice that can cope with the stark realities of the complex and unpredictable public policy world. It develops a number of management practices developed in action research that will be of high use to both academics and practitioners and helps detail how complexity theory can be applied in practice The result is a new value based practice for the post crisis public service world"--
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element COMPLEXITY (PHILOSOPHY)
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Library of Congress Classification
Koha item type Books
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Collection Home library Current library Shelving location Date acquired Source of acquisition Cost, normal purchase price Total checkouts Full call number Barcode Date last seen Copy number Price effective from Koha item type
    Library of Congress Classification     Gen. Ed - CEAS LRC - Graduate Studies National University - Manila General Circulation 06/03/2021 Purchased - Amazon 581.10   GC JF 1351 .H39 2015 NULIB000011153 05/20/2025 c.1 05/20/2025 Books