Management : an approach to customer expectations

Allen, Gemmy S.

Management : an approach to customer expectations Gemmy S. Allen, Warren R. Plunkett, and Raymond F. Attner - 10th Edition - Australia : Cengage Learning Asia Pte Ltd, c2013 - xxiii, 717 pages : illustrations ; 27 cm

Includes bibliographical references and index.

Fundamentals of management -- Planning for growth -- Creating effective organizations -- Staffing for high performance -- Influencing behavior and actions -- Controlling operations

This tenth edition of management : an approach to customer expectations is a comprehensive survey of the functions of management as they are currently being applied in the United States and around the world.

9780538480550


MANAGEMENT -- TEXTBOOK

HD 31 .A45 2013