Hotel/motel operations : an overview /

Weissinger, Suzanne Stewart

Hotel/motel operations : an overview / Suzanne Stewart Weissinger - Second edition - [Albany] : Thomson Learning Asia, c2000 - 193 pages : illustrations ; 24 cm.

Hotel/motel operations :, Hotel

Includes index.

1. Lodgings -- 2. The hospitality business and you -- 3. Classification of lodging facilities -- 4. Front-office operations: Reservations -- 5. Front-office operations: Registering, rooming the guests, information, mail, telephone -- 6. Front-office operations: Accounting and checking out -- 7. Housekeeping, engineering, and security -- 8. Food and beverage department -- 9. Sales and meeting planning -- 10. Accommodations: References and ratings

9812402604


HOUSEKEEPING

TX 911.3.M27 .W45 2000