Professional front office management /

Woods, Robert H.

Professional front office management / Robert H. Woods [and three others]. - New Jersey : Pearson Prentice Hall, c2007 - xxvii, 676 pages : illustrations ; 26 cm.

Includes index.

Part 1. Context of front office operations -- Part 2. How technology helps front office operations -- Part 3. Front office and the guest cycle -- Part 4. Special concerns of the front office

131700693


HOTEL MANAGEMENT

TX 911.3.M27 .P76 2007