Quality circles /

Robson, Mike

Quality circles / Mike Robson - Hants, England : Gower Publishing Company LTD., c1982 - x, 204 pages ; 23 cm.

Includes index.

Part I. The Quality Circles concept -- 1. Introduction -- 2. Development of Quality Circles -- 3. The core principles -- 4. Why bother? -- Part II. Introducing a Quality Circle program -- 5. The basic requirements -- 6. Roles and resources -- 7. The program of introduction -- 8. Training the facilitators -- 9. Training the leaders -- 10. Management and Quality Circles -- Part III. Will it work for me? -- 11. Quality Circles in action -- 12. Problems and issues.

Management development guide comprising guidelines for the successful implementation of quality circles - discusses the theoretical background, benefits and obstacles, role of managers, importance of leadership training, and suggests implementation strategies and training program for Circle facilitators and leaders.

566023431


MANAGEMENT

HD 66 .R63 1982