Hotel management and operations /
Hotel management and operations /
edited by Denney G. Rutherford and Michael J. O'Fallon
- Fourth Edition
- New Jersey : John Wiley & Son, Inc., c2007
- xviii, 478 pages : illustrations ; 24 cm.
Includes index.
Overview -- Organization -- General Managers: a view at the top -- Operations: Rooms -- Operations: Housekeeping, engineering, and security -- Food and beverage division -- Marketing and Associated activities -- Financial control and information management -- Human Resources Policy Management.
9780471470656
HOTEL MANAGEMENT
TX 911.3.M27 .H68 2007
Includes index.
Overview -- Organization -- General Managers: a view at the top -- Operations: Rooms -- Operations: Housekeeping, engineering, and security -- Food and beverage division -- Marketing and Associated activities -- Financial control and information management -- Human Resources Policy Management.
9780471470656
HOTEL MANAGEMENT
TX 911.3.M27 .H68 2007