Business communication building critical skills /

Locker, Kitty O.

Business communication building critical skills / Kitty O. Locker - Boston, Massachusetts : McGraw Hill Education, c2007 - xxvi, 559 pages : illustrations ; 28 cm.

Includes index.

Unit One: Building blocks for effective messages -- Unit Two: Creating goodwill -- Unit Three: Letters, memos, e-mail messages, and web writing -- Unit four: Polishing your writing -- Unit Five: Interpersonal communication -- Unit Six: Research, reports, and visuals -- Unit Seven: Job hunting

9780071109178


BUSINESS COMMUNICATION

HF 5718 .L63 2007