Human resource management in the hotel and catering industry /

Boella, M. J.

Human resource management in the hotel and catering industry / M. J. Boella - Fourth Edition. - London, United Kingdom : Routledge, c2017 - 282 pages : illustrations ; 24 cm. - Volume 8 .

Includes index.

1. A Background to the Industry's Workforce -- 2. Human Resource Policies -- 3. Job Design -- 4. Recruitment -- 5. Selection -- 6. Appointment and Induction -- 7. Appraisal -- 8. Training -- 9. Management Development -- 10. Job Evaluation -- 11. The Administration of Wages and Salaries -- 12. Incentives -- 13. Fringe Benefits -- 14. Labour Turnover and Termination of Employment -- 15. Industrial Relations -- 16. Law of Employment -- 17. Manpower Planning, Records and Statistics -- 18. Organizing Human Resources -- 19. Labour and Cost Productivity

9781138289970


HOTELS, TAVERNS, ETC -- PERSONNEL MANAGEMENT

TX 911.3.P4 .B64 2017