Quality and performance excellence : management, organization, and strategy /
Evans, James R.
Quality and performance excellence : management, organization, and strategy / James R. Evans - Eighth edition - Australia : Cengage Learning Asia Pte Ltd, c2017 - xv, 470 pages : illustrations ; 24 cm.
The book presents the basic principles and tools associated with quality and performance excellence and provides many illustrations and end-of-chapter cases that can be used as the basis for class discussion.
9781305662223
HD 62.15 .E93 2017
Quality and performance excellence : management, organization, and strategy / James R. Evans - Eighth edition - Australia : Cengage Learning Asia Pte Ltd, c2017 - xv, 470 pages : illustrations ; 24 cm.
The book presents the basic principles and tools associated with quality and performance excellence and provides many illustrations and end-of-chapter cases that can be used as the basis for class discussion.
9781305662223
HD 62.15 .E93 2017