A nurse's survival guide to leadership and management on the ward /
Thomas, Jenny
A nurse's survival guide to leadership and management on the ward / Jenny Thomas - Edinburg, New York : Churchill Livingstone, c2009 - vi, 336 pages ; 19 cm.
Includes bibliographical references and index.
Chapter 1 Be clear about your role and responsibilities -- Chapter 2 Define and prioritise your workload -- Chapter 3 Create a positive working environment -- Chapter 4 Manage and treat your staff well -- Chapter 5 Make sure care is patient-centred -- Chapter 6 Get your budget right -- Chapter 7 Respond well to complaints -- Chapter 8 Instigate a rolling recruitment programme -- Chapter 9 Be politically aware -- Chapter 10 Look after yourself -- Chapter 11 Be a good role model -- Chapter 12 Manage your manager -- Chapter 13 Manage difficult people and different situation -- Chapter 14 Manage difficult staff -- Chapter 15 Get the best advice -- Chapter 16 Question external directives.
A guide to situations and problems faced by ward managers, sisters and charge nurses. It covers leadership and management related to the situations that arise daily on the ward.
9781437717471
RA 971 .T46 2009
A nurse's survival guide to leadership and management on the ward / Jenny Thomas - Edinburg, New York : Churchill Livingstone, c2009 - vi, 336 pages ; 19 cm.
Includes bibliographical references and index.
Chapter 1 Be clear about your role and responsibilities -- Chapter 2 Define and prioritise your workload -- Chapter 3 Create a positive working environment -- Chapter 4 Manage and treat your staff well -- Chapter 5 Make sure care is patient-centred -- Chapter 6 Get your budget right -- Chapter 7 Respond well to complaints -- Chapter 8 Instigate a rolling recruitment programme -- Chapter 9 Be politically aware -- Chapter 10 Look after yourself -- Chapter 11 Be a good role model -- Chapter 12 Manage your manager -- Chapter 13 Manage difficult people and different situation -- Chapter 14 Manage difficult staff -- Chapter 15 Get the best advice -- Chapter 16 Question external directives.
A guide to situations and problems faced by ward managers, sisters and charge nurses. It covers leadership and management related to the situations that arise daily on the ward.
9781437717471
RA 971 .T46 2009